In the past I’ve recommended 1and1.com for web hosting. I’ve appreciated there reasonable pricing and overall user-friendly administrative interface. However, their customer service is bottom-of-the-barrel. My account was suspended last Thursday due to a billing mix-up. I immediately corrected the issue on my end but it took them until Monday to rectify the problem. It seems that their tech support is handled in India and their billing in the States. After repeated phone calls with promises made that the situation would be rectified quickly it finally was resolved four days later. For a hosting company, that is really pathetic. Any web host you would recommend? I may be in the market.
Posted in: Reviews– October 14, 2008