Lessons Learned from Leading a Team

Being a leader is an interesting and challenging responsibility, but leading a cross-departmental team where influencing an already busy group of folks kicks it up a notch. For the last couple of months I’ve been leading an intranet implementation team for a global enterprise. I work with folks from several department from more than one […]

Acrobat 9 is PDF on Steroids

Just released, Adobe Acrobat 9 is a major upgrade offering many slick new features such as:

Play media within the document. Acrobat will now convert MOV, WMV, FLV and H.264 files to Flash to for playing audio and video content.
Easy file conversion from Office products.
Robust management for permissions, encrypted data and digital signatures.
Drag and drop documents […]

Tribal Language

This morning I dropped into Starbucks for a non-fat GRTL (Green Tea Latte).  Vicariously I’m learning what one Barista called Starbonics, the tribal language of Starbucks. Tribal languages abound in every organization. To communicate effectively within any group it is important to pick-up their language. The development of a tribal language is a natural and […]

Is it the GWW instead of the WWW?

Maybe Tim Berners-Lee the man credited with the invention of the World Wide Web (not our buddy Al Gore) was actually not thinking big enough. Will the web shortly be renamed Galaxy-Wide Web? It seems that Google has their sites set on taking the web into our galaxy. From the Google Lunar X […]

Rule of Thumb: Three or More for Categories

Realizing I probably had too many categories for my posts, well over a hundred, I decided it was time to trim the number down a bit. But what would be the criteria? Certainly dropping-off the single post references made sense. How does one then quantify what constitutes enough for a category? I’ve landed on the […]

Checklist for Setting Up a WordPress Website

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Setting up WordPress websites has become a regular part of my work. Much more than just for blogs, the platform is ideal for rapidly launching sites. In fact, nine out of ten WP sites I launch are non-blogging sites. I thought for my sake and for others who are looking for a checklist for […]

This Parrothead is Happy

Being a Jimmy Buffett fan for the last 20+ years, I’ve enjoyed more than a few albums and caught a couple of live shows. He was one of the main inspirations in picking-up the guitar when I was a spry 16 years-old. Jimmy always puts on a great show. Today I landed upon the Jimmy […]

How to Get Better Service from IT Workers

IT professionals, contrary to popular belief are wired for customer service. In fact, Creating innovative solutions and solving problems is a driving factor for why we do what we do.
 
When technical personnel are approached to solve a technical issue we need clear information in order to most effectively help the person making […]

Google Analytics Report Generating

I’ve been called "Master of the Obvious" more than once in my life. In my drive to economize time at work I did a little research on the best way to automate reporting from Google Analytics. I found a way to loose myself of the woeful process of exporting data from Google Analytics and compiling […]

 

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